Joining the electric car club

safrane

Member
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16,905
My diary managers Me had a faulty battery - 3 months to get a new battery...went to collect and it caught fire whilst being driven out of the service centre.

She has now rejected the car...The Ford's must be really bad as most EV do at least appear to last.
 

davy83

Member
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2,827
Friend was in the local Ford dealer in the UK getting his daughters Mustang serviced, it had taken them 8 weeks to get a service slot and when he asked the Service Manager why he said 30% of his workshop is booked up replacing batteries in Mach Es nearly all on warranty.

How can manufacturers or finance companies sustain these costs?
in fairness manufacturers often have to accept teething problems with new technology, to get to a point where things start to work well, and it all makes money, it part and parcel of new technology development. Dyson with the bagless vacuum cleaner had the worst reliability of any cleaner at first but just kept on top of it and worked the marketing until they sorted it all out. It does look like the Germans have done their home work on batteries a bit better than Ford in this instance. It was not that long ago (70's?) that new ICE cars would not start, had pitiful fuel consumption, caught fire, exploded in accidents and often rusted within a few years, these things cost the manufacturers until they sorted it out. EV's are no different, its not the fact it's an EV that's causing these issues its that fact that the technology is new to the manufacturer.
 

philw696

Member
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25,623
To be fair the development works shouldn't have to be done by the customer like Rover did with the K series engine.
I earnt a fortune on those back in the 90's 2000's.
 

Mattmaser

Member
Messages
107
Mrs leased a Corsa E brand new last July as a pool car for her business - it’s managed 1900 miles and been in the dealer no less than 12 times, off road more than on ., with charging issues. Dealership wouldn’t give a courtesy car out, and Vauxhall seemed mostly uninterested in getting to the bottom of the issue.
Formally rejected the car now , see what happens .
 
Messages
17
Friend was in the local Ford dealer in the UK getting his daughters Mustang serviced, it had taken them 8 weeks to get a service slot and when he asked the Service Manager why he said 30% of his workshop is booked up replacing batteries in Mach Es nearly all on warranty.

How can manufacturers or finance companies sustain these costs?

I'm sort of connected to the EV line of business. First off ... the delivery schedules are insanely short ... the car manufacturers are in fear of losing market share, so they decide on launch dates that are tough to achieve.
For these EVs, there an entire supply chain to BUILD. Batteries are made of chemicals, many of them, and they are specialty chemicals, very few companies in the world that know how to make them so they work in the batteries. Because of fast track launch dates, all these chemical plants have to be built in VERY SHORT time frames. Quality control, cost control and schedule control are all challenges, especially when they will pick companies that make all kinds of promises to build on time, on budget, but don't have the capabilities to deliver. So now, everyone is rushed ... and that will inevitably impact quality. In a battery, quality means (1) safety, (2) battery capacity and (3) battery life (or number of charge cycles before the battery is cr@p). Doing things quickly may mean the chemicals going inside the battery are not 100% to spec, or the actually battery cell assembly has defects (remember they make millions of cells PER DAY, and if one tiny thing goes wrong, you compromise the battery).

In the end, simply put, speed to market is being prioritized, and that introduces significant risk of quality issues. That is what you are seeing.
 

Phil H

Member
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4,191
Add to that the fact that cradle to grave lifecycle management is pants, and imho the industry is storing up a whole heap of trouble for the future.
 

safrane

Member
Messages
16,905
Saw a short YouTube film of a faulty Volvo/polstar battery. Was not aware that one faulty cell can cause the car to stop... and these cars have 100s!